Terms & Conditions

TERMS AND CONDITIONS OF SALE

SECURITY
All our online credit card processing is done through our secure payment facility. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. This information is not kept or passed to us.

We have taken all reasonable care to keep your order details and payments secure by using the latest encryption methods available to us, but, unless we are negligent, we will not be liable for any losses if an unauthorized third party obtains access to your information.

PAYMENT
You can pay for your order by Visa, MasterCard, Delta/Connect or Switch. Currently we do not take American Express.

All prices quoted on our Web Site include 'Standard delivery'.

YOUR AGREEMENT WITH US
We will confirm acceptance (or otherwise) of your order as soon as possible, either by email (if your order is placed on-line) or by telephone (if your order is placed over the telephone). A binding agreement arises once we accept your order and we will then charge your credit/debit card on acceptance of your order.

DELIVERY
Orders are processed and dispatched as quickly as possible. Items in stock may be dispatched the same day if they are received before 4pm. Please note we may not always be able to dispatch the same day during busy times
As we carry our most popular products in stock we are usually able to offer a next day dispatch time. However, due to the availability of some items, we do ask that you allow 10 working days* for delivery. If we have any problems with your order we will contact you to let you know what is happening and offer alternatives for faster delivery times. If there are any changes to this then you will be contacted and offered a suitable replacement or a full refund.

Services
We send our orders out by Royal Mails Second class, First class, Recorded, Special delivery, Parcel Force, or Airmail service (international signed for service). We do not accept responsibility for delivery times.

UK Delivery
Standard postage and packing in the UK is FREE irrespective of order value. Orders over £150.00 in the UK will be sent via Business Post at no extra cost.

Next day UK Delivery
Royal Mail provides a 9am and 1pm next day delivery service for the UK . These services can be selected when placing your order. Any surcharges will be displayed at the time of selection.

EU Delivery
Postage and packing to EU countries starts from £5.50.

Delivery Outside the EU
Postage and packing internationally starts from £9.50.

Some packages will require a signature on delivery so please ensure a delivery address is given so the package can be signed for through working hours.

EXCHANGES, RETURNS & REFUNDS
Distance selling regulations stipulate that you have a statutory right to cancel your order up to seven working days after receiving delivery of the goods. At Weather Systems Online we run a 7-day, 100% satisfaction guarantee which means that if, for any reason whatsoever, you are not completely satisfied with the item you have bought - simply return it to us and we will exchange it (if you can choose something else) or give you a full refund Excluding Original Delivery Costs, no questions asked.

PLEASE NOTE THE FOLLOWING
Any goods returned for a full refund after this 7 day period will be subject to a 15% restocking fee.

All products offered for sale by Weather Systems Online are new and unused and consequently all goods and their packaging that are the subject of a cancelled or exchanged order must be returned to Weather Systems Online at the customers expense in the condition they were delivered, as we are unable to restock goods that have been used or damaged.

Weather Systems Online are not a Catalogue company. Anyone ordering several items in hope of finding one to suit will be refused the 7-day money back guarentee.

FAULTY ITEMS
If you receive an item and find it has a problem that prevents basic operation then please contact us via email at support@weathersystemsonline.co.uk and we will advise you of the process to follow.

GOODS COLOURS AND COLOUR REPRODUCTION / WEBSITE IMAGES
It is regrettable that we are not able to provide customers with colour-perfect images of our items on the web site. Customers accept that the photographs we make available on our website are as accurate as possible but are provided for informational purposes only, in order to give prospective customers a guide.

PRICES
The price you pay will be that specified in the checkout facility on the website. Prices for goods include postage. All prices are inclusive of VAT at current UK rates.

CONTACTING US
If you wish to contact us please email us at info@aweathersystemsonline.co.uk or alternatively you can post at:

Contact Details
Weather Systems Online
1a Peartee Lane
Bexhill-on-Sea
Telephone: 0142 844400